Who We Are
Thayer Innes Insurance Agency and Freeman Bunting Insurance Agency are committed to being the premier independent insurance agencies in Washtenaw County. Our goal from the start has always been – and continues to be – to provide customers with the best insurance value and service available, while maintaining the highest ethical standards and credibility with our clients, carriers, and the public.
Owner Cam Innes joined his father at Ann Arbor-based Thayer Innes more than 25 years ago. In 2010, he purchased Freeman Bunting, located in Ypsilanti, to further serve the communities of Washtenaw County, and also continue its longstanding commitment since 1921 of protecting residents and businesses throughout the area.
Both agencies offer a broad range of business and personal insurance products supported by the financial strength of our carrier partners.
Our Pledge to You
As members of Trusted Choice, our staff works on your behalf to find the best coverage at the best price. We represent top-quality insurance companies, giving us the freedom to do what’s right for you. This means providing choice so that you get more options and savings in your insurance program. Our pledge to you includes:
- Working with you to identify the insurance products right for you, your family or your business and use our access to multiple companies to deliver those products.
- Guiding you through the claims process for a prompt and fair resolution of your claim.
- Helping you solve problems related to your coverage or account.
- Explaining the coverages and options available to you through our agency, at your request.
- Returning your phone calls and e-mails promptly and responding to your requests in a timely manner.
- Using our experience and multiple company relationships to customize your coverage as needed.
- Committing our staff to continuing education so they may be more knowledgeable in serving you.
- Treating you with respect and courtesy.
- Conducting our business in an ethical manner.